What is Pilari Helsinki?
Pilari Helsinki is a Finland based high-end design and art brand founded by architect and designer Gyula Takács. Pilari Helsinki offers limited edition and one-of-a-kind artworks, fine art prints, and design objects. core design principles.


Where is Pilari Helsinki located?
Our design studio is based in Helsinki, Finland. If you would like to experience the artworks in person, we offer private appointments where you can view them directly. Please contact us to arrange a visit.


What materials does Pilari Helsinki use?
We use the highest quality materials, including Italian linen, 100% cotton papers from England and France, sustainably sourced Finnish wood, and crystal glass, to ensure durability, elegance, and sustainability in every piece.


What is the philosophy behind Pilari Helsinki?
Our philosophy revolves around “sculpting the essence of change,” where each piece interacts with light, space, and time to create a living, dynamic experience.


Why should I invest in limited edition artworks?
Investing in limited edition artworks offers both exclusivity and value. These pieces are produced in a controlled number, ensuring their rarity and uniqueness. As a result, they often hold or increase in value over time. Owning a limited edition artwork is not just an aesthetic choice but also a long-term investment in a timeless creation.


Are your products environmentally friendly?
Yes, our materials are selected with care for their quality and low environmental impact. We also use packaging designed to be both protective and recyclable. Sustainability is at the core of our brand. We use responsibly sourced materials like from sustainable forests, recycled materials and strive to minimize waste in our production processes.


What is the preparation time for limited edition artworks?

• Limited Edition Fine Art Prints: 2–5 business days.
• Limited Edition Artworks: 5–10 business days.
• Silver Gelatin Fine Art Photographs: 15–20 business days.
  These times include preparation and framing, ensuring the highest quality for each piece.
  
  

Why does the preparation process take multiple days?
The preparation process for our artworks is thorough and intentional. Each piece requires careful crafting, framing, and quality checks to ensure the highest standards are met. We work meticulously to create each artwork with precision, allowing it to meet the exacting standards of our customers. This attention to detail requires time but ensures that the final product is flawless.


Where do you ship?
We ship worldwide using international priority shipping methods.


How long does shipping take?

• Finland: 1–2 business days.
• Europe: 5–10 business days.
• Outside the EU: 10–15 business days.
  A tracking number will be provided once your package is dispatched.

How are the products packaged?
All products are carefully packaged to ensure their safety during transit. Artworks and fragile items are wrapped in protective materials and placed in reinforced boxes to prevent damage.


What is your return policy?
Customers can return items within 14 days of delivery. Items must be in their original condition, with the same gift packaging, and carefully packaged to prevent damage during the return process. Customers are responsible for return shipping costs and any damages incurred during transit.


Can I exchange an item?
We do not currently offer direct exchanges. If you’d like a different item, please initiate a return and place a new order.


What happens if my product arrives damaged?
If your item is damaged upon arrival, please contact us within 72 hours of delivery with photos of the damage. We will work with you to resolve the issue, either by replacing the item or issuing a refund.


Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased directly from our website. They make a perfect gift for art lovers and design enthusiasts.


How do I use a digital gift card?
Simply enter the gift card code at checkout to apply it to your order. Gift cards can be used for any product on our website.


Can I collaborate with Pilari Helsinki?
We are open to creative collaborations and partnerships with interior designers, architects, design studios, and art galleries. Please contact us at info@pilarihelsinki with your proposal.


Do you work with interior designers or architects?
Yes, we welcome partnerships with interior designers, architects, and other professionals. Contact us to learn more about our trade programs and custom solutions.


How can I access your Media Bank?
Our Media Bank includes high-quality photos, marketing materials, and logos. Please contact us to request access and ensure proper attribution to Pilari Helsinki and the designer: Gyula Takács when using these assets.


Where can I find your press releases?
Press releases and updates are available on our website. For additional information or media inquiries, contact us directly at info@pilarihelsinki.com 


What should I do if I have additional questions?
If you have any further questions, please reach out to us via email at info@pilarihelsinki.com or through the contact form on our website.